RETURN POLICY

We ship living products from Trees and Plants. All sales are final. In the event a living product is rejected on delivery, we will not credit back your account. There will be no refunds. If your package arrives damaged, please contact us immediately at support@treesandplants.com. Your claim must be received within 3 days of receiving your package. We will reship the damaged plant after receiving your claim. If the product we are replacing is out of stock, we will place a credit onto your account to order a substitute or we will refund your order for the product that is damaged.